FAULTY PHONE : LESS THAN 24HRS PAID CASH

Good day all

Still no reply from Vodacom ********** regarding query below,

Query 27 July 2018

Good day all

Yesterday 26 July 2018 I purchased a Vodafone Turbo 7 from the VODACOM STORE in Simmonds street.

This was my child surprise that I need to deliver tomorrow, phone was R799.00 and I paid in cash.

When I got home the phone was faulty so I returned it back today, I was attended by never caring manager by the name of Kebapetse Lemme. She was not even interested and advised that I signed for the phone as a result I will have to wait for the repairs that may take 7 days and will have to fetch it in The Glen shopping center.

The manager was so rude and did even care if I advised that I would report this matter, she even gave me Vodacom complaints email with confidence.

Email **********

The phone did not even spend 24hs, she refused to refund me or exchange the phone.