nM
nthabeleng M

1 reviews | Active since Jun 2017

06 Jul 2022, 21:54

faulty phone

my phone has a faulty and I have been taking it in and out for repair but I still stuck it comes back the same it work only few minutes then go back again I can't keep taking my phone for same problem that can't be resolved its for the 3rd time now it is under warranty I have used that phone for less than a year still in good condition no physical damage if it can't be fixed then they must replace for 3 times with same thing

0
Replies (3)
Vodacom
Vodacom's reply07 Jul 2022, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
nM
nthabeleng M's update13 Jul 2022, 16:01
Reviewer Update
can i kindly get a feedback as I did my part but now I don't get any respond
nM
nthabeleng M's update19 Jul 2022, 11:56
Reviewer Update
Vodacom such a big company I'm still awaiting feedback or any update I'm the only one who keep contact as for the company nothing