LM
Llani M
1 reviews | Active since Nov 2011
06 Nov 2019, 10:58
Faulty phone
My daughter upgraded to an I phone 8 plus 7 months ago and she has had numerous software issues with the phone, we keep needing to take it back to an Istore as her phone continuously keeps on automatically restarting without being able to switch the phone back on, the Istore then has to wipe her phone and do a factory reset and she loses all her data. The phone is still under guarantee, surely her phone needs to be replaced?
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Replies (1)Vodacom's replyOfficial
06 Nov 2019, 11:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2019, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
