HH
Heidi H
1 reviews | Active since Dec 2022
28 Dec 2022, 18:52
Faulty phone 20 + days no feedback
Vodacom has my phone for repairs for plus 20 days with no response. I have to call in for answers, which with every person is a different story. The phone was faulty upon purchasing, eg, no Bluetooth. Sad pathetic service but no surprise. They have no customer se4vices but will gladly take the money every month
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Vodacom's replyOfficial
29 Dec 2022, 07:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2022, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team