CS
Cassie S

1 reviews | Active since Sept 2024

12 Sept 2024, 18:46

faulty phone

I upgraded on the 1s of august to an honor 200 lite. i sent the phone in on the 15th august as the battery wasnt lasting. i got my phone back on the 4th of September to my surprise my phone was doing the exact same thing as to when i sent my phone in! why must i pay for a brand new phone when they just keep fixing it! I only had my phone physically with me for a whole weeks, its been more in repairs than i have actually used it. i do not want a faulty phone back again!

0
Replies (1)
Vodacom
Vodacom's reply13 Sept 2024, 08:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team