CS
Cassie S
1 reviews | Active since Sept 2024
12 Sept 2024, 18:46
faulty phone
I upgraded on the 1s of august to an honor 200 lite. i sent the phone in on the 15th august as the battery wasnt lasting. i got my phone back on the 4th of September to my surprise my phone was doing the exact same thing as to when i sent my phone in! why must i pay for a brand new phone when they just keep fixing it! I only had my phone physically with me for a whole weeks, its been more in repairs than i have actually used it. i do not want a faulty phone back again!
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Replies (1)Vodacom's replyOfficial
13 Sept 2024, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2024, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
