Faulty phn
<p>I went to south gate vodacom to return the phn and i was told that i cant get a new phn and that the phn needs to be taken to repair center and they will decide if im to get a new phn or not.</p> <p>The phn is over heating when i chat or on a call or even changing the phn . It even freezes</p> <p> </p> <p>I got this phn on the 16th nov 2016</p> <p> </p> <p>I cant stay without a phn</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Today its the 1 dec 2016 and i haven't received a response from vodacom ..i think its best i log a complete with icasa as im still billed for bis on a phn that is an android..the phn is continuesly over heating
Today its the 1 dec 2016 and i haven't received a response from vodacom ..i think its best i log a complete with icasa as im still billed for bis on a phn that is an android..the phn is continuesly over heating