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Christa H
1 reviews | Active since Aug 2019
22 Oct 2020, 05:56
Faulty obsions from VODACOM
Im so tired for the problems with Vodacom. Yesterday i recharge airtime vodacom mot show with how much i recharge and not sending me any voda bucks. I Query it, they do not even corect it they say i must change my network to wrong network and gsm only. I do it and then change it back amd restart phone. This morning pass 4 i want to buy data with my airtime. I choose the option for 1GB for one day at R25 but Vodacom stole my airtime and Decided FOR ME! 300MB at R 29. What the hell is youre problem!!!!! What is going on at youre NETWORK!
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Vodacom's replyOfficial
22 Oct 2020, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2020, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team