Faulty newly upgraded phone

Item: Vodacom
Rating: 1
Author: Leonora V

Did a upgrade and phone was faulty immediately. Phone was send in for repairs and week later still have not receive a new phone!!! Why must we wait if it is a problem with devise immediately??????

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Replies (1)

Vodacom's replyOfficial

14 Oct 2024, 14:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Oct 2024, 14:07

Official