FAULTY NEW PHONE

I lost my phone the 14th of February 2016. After a very painful process of FINALLY being able to claim from insurance: After a lot of incompetence: Vodacom AND Cellsure being ''off line'' constantly, it took 3 days & 8 trips to Vodacom to sort this out. I had to wait more than a WEEK for Vodacom to FINALLY get the phone in stock. I live in East London not Springbok! TO TOP IT OFF, AFTER THIS ABSOLUTELY DISGUSTING SERVICE, THE F*&^KING PHONE'S MICROPHONE DOESN'T EVEN WORK. Went there today (note that it is within the 7 day warranty period). Meaning I'm up **** creek all over again. THEY WANT TO SEND IT OFF FOR 7 F*&KING WORKING DAYS!! AFTER GIVING ME A \new\" FAULTY PHONE!!! <br> <br> APPALLING, AND YOU CALL YOURSELF A ''SERVICE'' PROVIDER?<br> <br> After years of frustration and pathetic service with you lot, I will be seeing CellC for a contract buy out and get rid of rot that is Vodacom. You really don't give a hoot about your customers.<br> <br> Thank you, this has not been fun."