Faulty laptop

On Saturday afternoon 3 Feb 2018 my mother bought a double deal HP laptop from vodacom second laptop was given to me after a reset not even 14 hours old my laptop no longer works. Laptop was taken back to vodacom on Sunday 4 feb and they cannot repair it and was given a number to call HP. Which doesn’t go to HP it goes to platinum warrantee which I am now on day 2 of waiting for feedback as they do not know if warrantee is with them. This should be vodacom a problem to sort out as we purchased the laptops from vodacom and not from HP. I am beyond ****ed off. This laptop was gifted to me for my studies I will be starting this week which I now cannot do because vodacom sold us a faulty laptop.