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Cindy C
1 reviews | Active since May 2010
28 Nov 2022, 13:44
Faulty Kettle/Toaster Combo replaced instead of refunded
Mellarware Toaster/Kettle - after months (Since May 22) of logging a return for a broken Kettle - Vodacom eventually came through to collect the broken toaster /kettle combo... but instead of refunding me as requesting - they brought the exact same product - which I did not want. I am still waiting for them to come fetch it - VODABUCKS store - I want my refund!
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Vodacom's replyOfficial
28 Nov 2022, 15:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2022, 15:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Cindy C's updateReviewer Update
03 Apr 2023, 14:07No response til today...
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Cindy C's update03 Apr 2023, 14:07
Reviewer Update
No response til today...