CT
Candice T

1 reviews | Active since Nov 2015

24 Nov 2015, 17:16

Faulty iPhone 6 Plus and Exchanged device

I purchased an iPhone 6 Plus through my upgrade. After having the phone for a month it starting glitching and freezing. I decided to finally take it in as the problems started to escalate.<br> <br> I finally took it in - where the IMEI number was scanned and it was brought to my attention that the phone didn't match up in terms of the \gig"size and colour on the system. Vodacom then told me I'd have to book it in for repairs. Now"

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Replies (1)
Vodacom
Vodacom's reply24 Nov 2015, 20:27
Official
Hello theronc1993,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team

Best regards,