JB
Johan B
1 reviews | Active since Jan 2020
05 May 2020, 11:52
Faulty Invoice
Impossible to contact vodacom My invoice is wrong, but can only talk to a bot
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 May 2020, 13:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 May 2020, 13:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JB
Johan B's updateReviewer Update
05 May 2020, 16:01Thanks for the swift response
JB
Johan B's update05 May 2020, 16:01
Reviewer Update
Thanks for the swift response
Vodacom's replyOfficial
12 May 2020, 19:50 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that contact was made and feedback provided. Regards Consumer Website Team
Best regards,
Vodacom's reply12 May 2020, 19:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that contact was made and feedback provided. Regards Consumer Website Team
Best regards,