Faulty hanset on 3rd repair

3 Repair Codes: <br> 01 November 2015 : ***5<br> 12 November 2015 : ***0<br> 24 November 2015 : ***4<br> <br> My Sony C4 has been booked in 3 times for the same faulty camera. Each time it is repaired and sent back and still faulty.<br> <br> Each time it is returned, it is tested in store by 3 different consultants on each occasion: Shadly, Darren ,Clayton and on the last occasion Shadly again. All found it to be faulty each time. You have officially been given ample opportunity to repair this device- and after 3 times- who knows what else could potentially go wrong after being opened so much. And by that time- I am no longer protected under the Act.<br> In accordance with the Act- the onus now lies on you to either replace the device or cancel the transaction- which is the contract. <br> The CPA is very clear that I have the right to insist on a new device. I have been kind enough- but being nice in this world gets you nowhere! However- it does get another report against vodacom on hello peter, and now the National Consumer Commissioner will also get involved.<br> <br> It also gets the customer looking at other companies! especially after being a vodacom customer with 2 handsets for over 10 years!