Faulty hanbset

It is with deep regret that I have to inform you of the poor service recieved from the Vodacom shop - Eastrand Mall<br> <br> I signed a contract date 6th Feb 2015 with a Sony experia Z3 hanset. <br> This hand set is advertised as a unit which is waterproof and can be submerged for 30min - I used the handset to take a photo under water on the third day aftrt contract signature.. <br> I took the handset back to the vodashop on the 10th and was told I had go contact sony myself. On the 11th Feb 2015.The handset was sent in to the suppliers Sony as well as vodka. On the 6th of March 2015 i was informed by vodacom shop that there is water damage to the handset. I was informed the seals on the handset are not damaged and the handset would not be replaced under the 7 day warranty period.<br> It is my opinion that the hanset was damaged upon reciept and that the handset should be replaced immediately, as this was reported to the vodacom shop three days after<br> receipt of the product.<br> I am deeply disappointed in the service I recieved from this service provider