Faulty fibre

It is completely appalling for a network provider to be down for a week. My Vodacom fibre service has been down since Wednesday 19th May 2021 and to date it has not rectified its problem.

I've called to gain clarity on the situation but was told technicians are working to fix the problem,that was on Friday 21 May 2021 but still i am without my source of income.

As a customer I am extremely frustrated at the level of service I have received and utterly disgusted that it has been 10 days that I've been without Internet connection. People rely on their Internet for various reasons and to be without it for days on end does not seem fair or acceptable.

Definitely not choosing Vodacom fibre ever again!