1 reviews | Active since Dec 2014
Faulty Device
I bought a Samsung Galaxy Trend Neo from CNA on the 29/03/2016; from the time i had the phone i had the following problems: The phone reboots by its own. When I go into the internet. It just shows white, I have to go out of the application and go back again and it will either go into the application or not. When I go into whatsup, Gmail, playstore, etc it takes long to go in or it just goes totally out. I took the phone to a Vodacom repair store who informed me that I have to ask MTN to send me their phone settings because its a Vodacom phone; I've done that but I'm still experiencing the same problems. I don't even had the phone for a month and it was giving me the above mentioned problems. I need a refund please. I send the same message to your customer services but didn't receive any feedback
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
