B
Brandon

1 reviews | Active since Sept 2023

07 Jun 2025, 18:28

Faulty contract phone LCD is not working 100%

My wife both a twin deal at vodacom online when they deliver the two phone it was working good but after 2 month that phone A15 Samsung she give me the LCD is faulty if I want to touch the whole screen is jumping and iam working everyday with my phone and I use it for work now iam paying for a contract that is almost R600 a month and how can you pay for a phone that is not working properly when I report it to them they say I already have it and there warranty is only for 7 days what the hell and I have the phone now for 4months they did cell us faulty contract phones

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Replies (1)
Vodacom
Vodacom's reply09 Jun 2025, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team