1 reviews | Active since Apr 2012

07 Sept 2018, 09:24

Faulty Contract

When I signed my contract the sales person at vodacom include a data package in my contract price.

First my data was not awarded then when i reported it at Vodacom they added my data and charged me extra for the data while the data was supposes to be include already.

Ive been struggling with them time and time again

Cell no ********** 909

Ive dealt with Dane Larson from Vodacom

0
Replies (1)
Vodacom
Vodacom's reply07 Sept 2018, 09:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,