1 reviews | Active since Nov 2017
I gave up and cancelled my account at Vodacom at the end of February 2017. Vodacom even cancelled my vodacom e-mail address the day after I send the cancellation e-mail. As my contract only expired the end of May 2017 , my last debit order went of on the 1st of June 2017. After that Vodacom keep on sending sms that I am in arrear. I visit the shop at Savannah Mall in July to inform them that it is not possible that the account is in arrear. I paid the amount if R1528.20 ( whitch is not fair) but I need a data contract. Vodacom keep reject my application. I need help !!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which I have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which I have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
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