SN
Sabelo N

1 reviews | Active since Dec 2024

12 Dec 2024, 21:10

Fault promise

I'm so disappointed with their service, they called me to offer a contract I've qualified for sim only and I took the contract and promised me to deliver in 7 days I'm talking about something happened 2 to 3 weeks ago and authorized their debit mandate. Even today their sim card I haven't received and I'm still waiting no communication.

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2024, 07:41
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,