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DS
Domonique S

1 reviews | Active since Jul 2017

14 Nov 2017, 15:59

f@@@@#@k VODACOM

again my cellphone has been cut after it took me 3 days to sort out only to find the fault on Vodacom's side!!!

I have had enough - how the f@@k can you call yourselves services providers???????????

I WANT VODACOM TO CANCEL MY CONTRACT - AND FETCH THIS F@@KING CELLPHONE.

0
Replies (5)
DS
Domonique S's update14 Nov 2017, 16:01
Reviewer Update
This is the 3rd time Vodacom has done this to me!!! everytime the promise it wont happen again and the problem has been sorted!!!!
Vodacom
Vodacom's reply15 Nov 2017, 06:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

DS
Domonique S's update15 Nov 2017, 16:17
Reviewer Update
Since yesterday around 14h00 my account has been locked - an entire day is almost done and VODACOM has yet to contact me?
DS
Domonique S's update16 Nov 2017, 10:12
Reviewer Update
Day 2 and still no feedback?
Vodacom
Vodacom's reply16 Nov 2017, 12:16
Official

Dear Domonique

As discussed and explained, please note that the matter has been resolved.

Have a lovely day further.

Regards,
Vodacom Consumer Website Team