1 reviews | Active since Dec 2016

13 Dec 2016, 11:16

fastest internet worst service

<p>tried applying for a vodacom upgrade but i was denied it because ive got a low credit profile. I currently have 2 packages active which costs more than the ones that i wanted to upgrade too. Ive been a vodacom user since 2004 and was never unable to get an upgrade. How come now, I'm not taking a new contract, I'm upgrading. If Vodacom cant upgrade me then I'm cancelling being a user.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 12:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team