RC
Ricardo C

1 reviews | Active since Aug 2015

21 Aug 2015, 21:28

Fast usage of Data

Dear Vodacom<br> I recently bought (19 August 2015) a 1gig data bundle from your Vodacom store in Cape Gate for my wifi router. I used the data for work purposes i.e. emails and paid R149 for the bundle. To my surprise the data was depleted less than 24 hours after buying which i found to be ridiculous particularly since i did not use the bundle for downloading massive files. I have been and are a MTN customer and has never experienced such fast data usage ever and i use this for my personal usage. <br> I am now forced to buy more data which i find utterly ridiculous.<br> Data cost is already so high in South Africa and to have it depleted so fast feels like day light *******.<br> I find this to be unacceptable and i hope that you (Vodacom) will address this matter.

0
Replies (1)
Vodacom
Vodacom's reply22 Aug 2015, 07:48
Official
Hello RChristians,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,