1 reviews | Active since Aug 2015
Fast usage of Data
Dear Vodacom<br> I recently bought (19 August 2015) a 1gig data bundle from your Vodacom store in Cape Gate for my wifi router. I used the data for work purposes i.e. emails and paid R149 for the bundle. To my surprise the data was depleted less than 24 hours after buying which i found to be ridiculous particularly since i did not use the bundle for downloading massive files. I have been and are a MTN customer and has never experienced such fast data usage ever and i use this for my personal usage. <br> I am now forced to buy more data which i find utterly ridiculous.<br> Data cost is already so high in South Africa and to have it depleted so fast feels like day light *******.<br> I find this to be unacceptable and i hope that you (Vodacom) will address this matter.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
