TB
Tiekie B

1 reviews | Active since Jan 2021

01 Mar 2023, 16:35

FAREWELL TO VODACOM

Just received an sms from Vodacom, on March 1, 2023, stating: "Form 1 April 23 there will be a price change on your plan." 2 minutes later I received another one stating: "From 1 June 23 there will be a price change to your plan." Well, Vodacom I guess you have my account number and you can do what you want to. So can I, I can move my account after being a Vodacom customer for 25 years. How do you put the pricing up twice in 3 months. You cannot just do this and expect your consumer to be happy. Finding a new service provider is now a necessity.

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Replies (1)
Vodacom
Vodacom's reply02 Mar 2023, 10:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team