1 reviews | Active since Feb 2018
Far too many dropped calls
I have far too many dropped calls and very bad signal. This is mostly around Fourways / Douglasdale area. I have tried to call the call center but always get cut off before completing the call. Nobody calls me back. I don't need anymore messages offering me free minutes due to the dropped calls. I have free minutes in my very expensive contract. I also often have callers complaining that I "hung up on them" before I answer. So the call does not ring and to caller it sounds like I have disconnected the call. Very bad for business. I am requesting a solution to this or some kind of financial compensation due to the inconvenience and loss of business.
Sharyce
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
