RP
Robin P
1 reviews | Active since May 2014
06 Aug 2015, 11:34
Fantastic Vodacom Customer Service
I had the misfortune of my new Macbook chowing up Gigs of data in the background running my bill over by R4,000 and my service suspended. Vodacom very kindly adjusted my account limit and had me back on in an hour. I asked them to investigate and see what they could do and i had the most wonderful gesture from them to view it as a mishap and adjust my account to an inbundle rate which saved me thousands of rands. Thank you so much. I have been with Vodacom for many years and it has been a pleasure.
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Vodacom's replyOfficial
07 Aug 2015, 10:23Hello redrobincapetown,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Sonny's line management for reward & recognition.
Warm regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Sonny's line management for reward & recognition.
Warm regards
Consumer Website Team
Vodacom's reply07 Aug 2015, 10:23
Official
Hello redrobincapetown,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Sonny's line management for reward & recognition.
Warm regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Sonny's line management for reward & recognition.
Warm regards
Consumer Website Team