Fantastic Serive - Austin!

Hi all,

Dont have alot of time so this will be brief.

I had migrated from a contract a few months ago and found that I had been given missinformation by the vodacon consultant. Costly interraction. My bill was NOT what he said it would be. The reason for migrating was to bring my costs down.

So when I called again last week to migrate back Austin assisted made sure it all went smoothly. He called back when he said he would and pulled through on all the info he gave me. By FAR my best experience with Vodacom. I hope he gets into a leadership role so that he can teach others about customer service.

I still lost money from that past agents faulty information.... but at least, thanks to Austin, it eventually was resolved.

The agent: O Ezrajas I think.... thats the name they gave me about who assisted me. His name is Austin though.

Cheers