SG
Sivanesen G
1 reviews | Active since Dec 2020
14 Dec 2020, 11:25
Family share not working - pathetic service
I upgraded in November 2020. Since then its been a stress to do family share on my contract. When i contacted on Friday 11/12/20 complaining again i was told they will escalate and contact me urgently back.I phoned this morning and still nothing was done and my call gets cut. I have been a red vip member for a long time and this is the service i get. Pathetic
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Vodacom's replyOfficial
14 Dec 2020, 12:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2020, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team