1 reviews | Active since Jan 2017
Falsified Upgrade by Vodacom Agent in Brooklyn, Pretoria
<p>So vodacom decides to upgrade a user with an iPhone7 using my number. 30th December i spent the whole morning phoning around trying to report the matter. Finally i got a reference and was told to send my affidavit together with my ID copy explaining what had happened (to ********** which i did. ON the 5th of January 2017 i had to send another email asking if anyone was dealing with the matter. No one has come to me but instead i get a statement, now owing R2000+</p> <p>oroginal contract = R129 p/m</p> <p>falsified contract = R1079 p/m</p> <p> </p> <p>This is the worst service i have received from the company. I went as far as calling their finance department letting them know that my account will be in arrears because i will keep reversing this money untill this matter is sorted.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
