LH
Lebohang H
1 reviews | Active since Jul 2019
01 Dec 2023, 04:29
Falsely billed by Vodacom
Vodacom keeps on billing me. I called them. I’m not getting an help from them. I’m not their client. On the phone, they admit that also.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Dec 2023, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2023, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Dec 2023, 15:50Dear Lebohang.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Please forward the following documents to ***. The investigation should take between 7-14 working days.
> ID
> Affidavit
> 3 signatured
Kind regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Please forward the following documents to ***. The investigation should take between 7-14 working days.
> ID
> Affidavit
> 3 signatured
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2023, 15:50
Official
Dear Lebohang.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Please forward the following documents to ***. The investigation should take between 7-14 working days.
> ID
> Affidavit
> 3 signatured
Kind regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Please forward the following documents to ***. The investigation should take between 7-14 working days.
> ID
> Affidavit
> 3 signatured
Kind regards
Vodacom Consumer Website Team
Best regards,
LH
Lebohang H's updateReviewer Update
12 Jan 2024, 09:59Morning,
Where should I send them?
Where should I send them?
LH
Lebohang H's update12 Jan 2024, 09:59
Reviewer Update
Morning,
Where should I send them?
Where should I send them?