1 reviews | Active since Feb 2016
False wasp subscription and Vodafone live
<p>I recently noticed my account bill was high, I found service content subscriptions for BITBOP, VIP games and money apps plus which I have never agreed or subscribed to (have cancelled) and Vodafone live bill which when I checked started 2 months ago at R25 then last month was more and this month R145. Again I have never agreed too, registered with or subscribed to any of this. (Again cancelled)</p> <p>How is it that this has happened??? I am the only person who uses or has access to my device/account or knows my passwords??? </p> <p>And the bill for this and previous months? </p> <p>It's obvious vodacom has security issues and or ******* employees for this to happen. </p> <p>(Family member had a ********** upgrade on her account) which was a nightmare to fix! </p> <p>Now this, I will be cancelling my contract with vodacom as soon as its finished. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
