False 'Upgrade" from Vodacom

Vodacom messed up my contract data and airtime with false "upgrade" promises. I had a good contract going. Sufficient data and airtime to get me through the month. Then a sales man called stating that he would improve on the data and airtime; it was a promotion and wouldn't cost me anything extra. Yeah WRONG!!!! He said that I would get extra data and airtime for R20 less, super! Then the 4 strange quotes appeared on my SMSs. All extra, all higher than what he had just said. This was for two accounts.

I disputed after they deducted from my account. They shuffled around but I demanded the recording. I never got it but the amount was reduced (NO REIMBUR*****T!) and the data and airtime was reduced as well.

I now have an awful 'contract' with VODACOM, where I have to buy airtime and data as from 7th of each month, or thereabout, because I don't get my 20 gigs as promised.

I've also received an SMS stating that in February the VODACOM fees will be increasing!!!!!

What a money grubbing-customer duping-false news-no customer Care-*******-greedy *******s-money guzzling- ugly company VODACOM is.

I get nowhere with the sales people on the phone. I hate phoning VODACOM to try get this sorted out. So Hallo Peter is my voice.