OK
Onica K
1 reviews | Active since May 2018
29 Nov 2019, 16:54
False summer shake prices
On the 23rd of November I played the summer shake on my phone and got a message that I have won an instant amount of R5000 and that a consultant would contact me within 7 days to arrange a delivery,but I still have not received any calls from them regarding my winnings.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 Nov 2019, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Nov 2019, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
OK
Onica K's updateReviewer Update
04 Dec 2019, 07:42Today marks the 12th day after the winning and I still have not yet been been contacted.
OK
Onica K's update04 Dec 2019, 07:42
Reviewer Update
Today marks the 12th day after the winning and I still have not yet been been contacted.
Vodacom's replyOfficial
06 Dec 2019, 10:58Dear Onica,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Dec 2019, 10:58
Official
Dear Onica,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,