1 reviews | Active since Jul 2016

23 Sept 2016, 09:51

False sales presented as a free item

<p>Yesterday i received a call from Vodacom that i have been a loyal customer and have been selected to receive a product with no additional charge. The guy was speaking so fast and i requested him to send me an email to verify, and no email was sent. i decided to contact Vodacom, to my suprise the guy offered me a new contract even after i specifically told him i dont want another contract.</p>

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Replies (1)
Vodacom
Vodacom's reply23 Sept 2016, 10:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team