AM
Akhona M
1 reviews | Active since Feb 2021
13 May 2021, 15:42
False sales by Vodacom
Canceled the contract with Vodacom but they still debit from my bank account, they are supposed to refund me back but nothing up until today. I can't reach them anywhere. I want my money back. unfair business from Vodacom. ID ***
I have tried to reach them nothing is happening.
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Replies (2)AM
Akhona M's updateReviewer Update
13 May 2021, 15:44Even today Vodacom has not resolved this enquiry by me... Poor service at its best by Vodacom and its employees.
AM
Akhona M's update13 May 2021, 15:44
Reviewer Update
Even today Vodacom has not resolved this enquiry by me... Poor service at its best by Vodacom and its employees.
Vodacom's replyOfficial
14 May 2021, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2021, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team