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christiaan D

1 reviews | Active since Jul 2015

07 Sept 2016, 13:38

false sales

<p>One of vodacoms sales companies sold me sheaper data and never spesified on what line the data would be. So now i have not data on my phone but 5 gig on my tablet. At no point did they say the data would be on the tablet. Now i have no data on my phone so i have to buy even more data just to use my phone. I have phoned and complained but they do not even come back to me.They did not send met the recording of the sale. Vodacom said that they will blacklist me if i do not pay for the data. </p>

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Replies (1)
Vodacom
Vodacom's reply07 Sept 2016, 15:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team