False sales

Good Day I am very unhappy with Vodacom service. Someone called me last month with a new upgrade as I make a lot of calls and use a lot of data they would give me more Data. He failed to tell me that I have to do a top up. I called Vodacom 7 times yesterday they just keep on putting the phone down on me called twice this morning and was said they can only change it in Jan and I have to pay a fee. My business is to be on the phone all the time and I don't have time to load airtime my company want to see all my charges on one bill as before this is not going to work for me I need an open line as soon as possible. I don't see why I have to pay a Fee to go back to my old contract and this new contract was only effect from 01 Dec 15 and today is only the 9 Dec 2015. Very unhappy with the services. My number is *** Crystal Crowie