SK
SHAISTA K
1 reviews | Active since Jan 2016
04 Sept 2021, 15:50
False sale.
Vodacom telesales apparantly were upgrading my contract. This was not what happened. They signed me up for a new contract that I cannot afford, as it is a second contract I don't want. It has been 2 months that they have not collected the device & charging me for something I dont want.
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Vodacom's replyOfficial
04 Sept 2021, 16:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2021, 16:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team