iH
ian H

1 reviews | Active since Nov 2016

25 Nov 2016, 09:43

false representation

<p>Vodacom has been listed here on Hellopeter as a business that responds to complaints posted here. However, I have gone through alot of these reviews and the response to all of them are exactly the same .....in other words......automated. No actual person ever actually contacts you and tries to resolve the issue. My problem has been ongoing for a month now and no contact from Vodacom other than these stupid automated responses they post on here which are misleading.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2016, 09:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,