False reports to ITC: **** Active account on ITC

Item: Vodacom
Rating: 1
Author: Rachael M

Dear Vodacom Cancellation Team,

On my credit credit it reflects that I have an open/active active for 13 years with your company and falsely recording at the credit bureau for 13 year which should not be the case.

My account with Vodacom was closed in 2007. I again, to request that any active accounts under Ms Nothemba Rachael Mbaba, *** are closed with immediate effect. In addition notify and coorect all false reports to the credit bureas

If this request is not honored, I will be contacting the credit ombudsman for legal consultation.

Regards,

Rachael Nothemba Mbaba

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Oct 2020, 10:56

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Oct 2020, 10:56

Official