MH
Mark H
1 reviews | Active since Dec 2017
19 Nov 2020, 03:07
False registration
I just recieved a message now saying I have successfully registered to funchat. The first day is free there after it will cost R2 per day. I have NOT registered for anything! This is also not the first time. A few months ago I discovered I was paying for a data package of whitch I knew nothing.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Nov 2020, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2020, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Nov 2020, 09:58Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic conversation, we advised that the services are cancelled and added the content service blocker on all your numbers.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic conversation, we advised that the services are cancelled and added the content service blocker on all your numbers.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2020, 09:58
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic conversation, we advised that the services are cancelled and added the content service blocker on all your numbers.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic conversation, we advised that the services are cancelled and added the content service blocker on all your numbers.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Best regards,
MH
Mark H's updateReviewer Update
19 Nov 2020, 21:41The follow up from Vodacom was what I hoped for. The issue was resolved and a block was put in place to prevent it happening again.
Thank you.
Thank you.
MH
Mark H's update19 Nov 2020, 21:41
Reviewer Update
The follow up from Vodacom was what I hoped for. The issue was resolved and a block was put in place to prevent it happening again.
Thank you.
Thank you.