TT
Thabiso T
1 reviews | Active since Jun 2018
06 Mar 2026, 06:49
False Radio Advertising
We wanted to reach out regarding our recent experience with your Vodalend loan application process. After applying for a Vodalend loan, we were excited to learn about the holiday voucher promotion mentioned in your radio adverti*****t for first-time loan customers. However, upon receiving confirmation that our loan was successful, we inquired about the holiday voucher, only to be met with vague responses and excuses from your team.
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Replies (1)Vodacom's replyOfficial
06 Mar 2026, 07:10Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2026, 07:10
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
