TT
Thabiso T

1 reviews | Active since Jun 2018

06 Mar 2026, 06:49

False Radio Advertising

We wanted to reach out regarding our recent experience with your Vodalend loan application process. After applying for a Vodalend loan, we were excited to learn about the holiday voucher promotion mentioned in your radio adverti*****t for first-time loan customers. However, upon receiving confirmation that our loan was successful, we inquired about the holiday voucher, only to be met with vague responses and excuses from your team.

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2026, 07:10
Official
 
Dear Customer,
 
Thank you for bringing your complaint to our attention.
 
Please be advised that a consultant will be in touch with you shortly to assist with your query.
 
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
 
Kind regards, 
Vodacom Consumer Website Team