ND
Naseem D

1 reviews | Active since Aug 2012

27 Mar 2017, 13:21

False promises with no answers

<p>I renewed my contract in December and was supposed to get 10gb data. This has not happened to date and after spending lots of time and being very patient, 3 months later, still nothing nor any feedback even though it was promised many times</p>

0
Replies (2)
Vodacom
Vodacom's reply27 Mar 2017, 13:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Mar 2017, 13:32
Official

Good day

As per our discussion, the matter has been resolved.

Regards

LA