LE
Lynn Elliott-Kennedy

1 reviews | Active since Mar 2009

25 Jun 2015, 07:06

False promises - misleading promotion

22.06.2015 I received an sms (on my second phone that I use on an ad hoc basis) stating 10 x recharges if responding before 26.06.2015 with an sms. So I send an sms 25.06.2015 and the response I get is that I can use the bonus airtime within 7 days - however, the sms states that the offer is only valid until 23.06.2015.<br> <br> Basically, I was informed that the promotion was not only false, but it was a ****! Vodacom needs extra revenue perhaps?<br> <br> Vodacom - even for you, you have sunk to a new low with this ****!<br> <br> To make matters worse - the consultant answering the call this morning was rude, and abrasive, and just plain thick! Every dealing with Vodacom gets worse and worse - why, oh why is there no service provider with integrity???

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Replies (1)
Vodacom
Vodacom's reply25 Jun 2015, 10:06
Official
Hello PyroLynn,

As per our telephonic conversation, this matter has now been resolved.

Regards

Vodacom Consumer Website Team