False promises Misleading information nonchalant *VOMIT

I decided to upgrade my contract which i had done on 01/04/2018 online as there was stock online and i received a reference of VODACOMDIREC- ********** ********** 20. A week later I still received no call nor delivery as website indicated stock was available! I called vodacom to find out why there is no feedback a week later being 10/04/2018 and they advised my application was not processed to which me and the consultant did my upgrade via telephone. I was advised that there is no stock and will receive the stock later that week. I Called back on the 18/04/2018 as he never [phoned me to advise on the ETA til today. When i called back they said that the upgrade is not completed and i must call the consultant who assisted which is like impossible considering i got no reference number or email ect. On 18/04/2018 i went online to find that he never did the upgrade and i had to do this now a THIRD TIME under reference VODACOMONLIN- ********** ********** 74. I still have had no t had any pleasure in dealing with vodacom and it is every time i must upgrade on my main number its utterly appalling service!!!! If these people just handled customers with a little more care and staff were doing their allocated jobs then this could have been avoided! NONE the less 18 days later from supposing to having my phone as when i app**** there was stock to be delivered to absolutely nothing not even ****py service from Vodacom making me nauseas! Wait to go the 3rd time i have now reported issues to vodacom over 6 years and they continue to remain nonchalant and stick to false promises! YOU SUCK and YOUR PRODUCTS ARE STARTING TO ASWELL