AG
Alison G

1 reviews | Active since Mar 2022

18 Mar 2022, 20:13

False promises and zero customer service.

Vodacom said they would reach out to me following my previous review. I do not have an account with them. Their reaching out was to send me an account from a debt collector. They have not responded to emails or calls. They totally ignore what I have to say. I do not owe Vodacom any money. They owe me money for what was wrongfully debited from my account. I do not recommend that anyone do business with them.

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Replies (1)
Vodacom
Vodacom's reply19 Mar 2022, 10:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team