False promises and False contracts!!

<p>This is my 2nd hellopeter complaint and still NO feedback. I've logged a complaint via the call centre on the 3rd and on hellopeter on the 6th and nobody bothers giving me feedbac****!!!! My contracts are due to expire and I wanted to close it, however the retention agent offered me a 500mb and R110 airtime 24 month contract for R79 on both my contracts which were to load on the 1st of Feb. 1st of Feb came and nothing was loaded, when I queried it on the 3rd - I was told that no such contract exist and that 100mb was loaded and I used it all - which is nonsense as my data was not ON!!!!!!! I want these false contracts that never loaded to be cancelled and my original contracts also cancelled on expiry date - I AM EXPECTING FEEDBACK TODAY AND IF NONE IS RECEIVED, I WILL EMAIL YOUR CEO DIRECTLY!!!</p>