1 reviews | Active since Sept 2016

28 Dec 2016, 09:21

False promises and bad service

<p>I recently had a complaint about Vodacom, I subscribed for a 2gig data and I was billed for it but never received my data from the 9/12/2016 till today. I was promised that I will receive a call from them to fix my problem, but since they are corn artist who take their clients money and don't delever what you paid for they never called me back. I'm the one who keeps on calling them and they keep on making false promises. So I still wouldn't recommend anyone to purchase phones or give them business. These guys will rip you off. </p>

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Replies (2)
's update28 Dec 2016, 10:00
Reviewer Update

I would like to thank the guy from vodacom sorry I forgot got his name who took my problem seriously and resolved it in less than 5 minutes I appreciate your help.

Vodacom
Vodacom's reply29 Dec 2016, 08:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team