False promises
<p>I took out a new contract on my excisting line last week and it got approved. They said someone will just phone to confirm delivery and its been 2 days no call. Their online policy says if i take out a contract before 12 it gets delivered the next day so we are going for day 3 now. I phoned confirmations myself and they said they tried phoning me but my phone is off, she tried phoing me on a 072 number which is not even my number or the number i gave them to phone me on!!!!!!!!! They must phone me on ********** like i told them when i took out the contract. I want that s7 and tab 3 delivered tomorrow before 5pm!!! This is bad service! My ID ********** 035087</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
